To address inquiries from a Tribal Elder/Tribal Member and/or a dependent covered under the Mashantucket Pequot Tribal Family Health Plan (MPTFHP), Pequot Plus Health Benefit Services (PPHBS) has designated specific team members to handle said inquiries (benefits coverage, status of paid claims, locating a provider or other insurance information, etc.). Concerns and/or inquiries from MPTFHP covered members (whether in person or by phone) should be forwarded to the following team members:
- Paula Jett Manager Administration Services & TM Concierge 475-441-8015 or PJett@prxn.com
- Althnageebah Myles Senior Claims examiner 475-655-0147 or AMyles@prxn.com
As a reminder:
Please be aware that if you receive services from an Out-of-Network facility, you could be responsible for the balance-up to-charge.